Financial Calculations for Everyday Business

Purpose 

This short course teaches essential financial calculation methods for routine business tasks. Learners will perform accurate financial transactions, manage petty cash, and process invoices confidently.

Key Topics:

✓ Performing basic financial calculations

✓ Selecting appropriate calculation methods

✓ Verifying and recording financial data

✓ Managing banking and petty cash documents

✓ Processing invoices for creditors and debtors

Computerised Project Management

Purpose 

This short course focuses on applying project management principles using computerised tools. Learners will develop project plans, monitor progress, and manage documentation effectively.

Key Topics:

✓ Accessing and analysing project scope

✓ Project lifecycle application

✓ Developing comprehensive project plans

✓ Project administration and monitoring

Introduction to Project Management

Purpose 

This short course covers key elements of the project management lifecycle, including planning, scheduling, communication, resource management, and risk assessment. Learners will gain foundational project management skills for successful project execution.

Key Topics:

✓ Project management principles and environment

✓ Project lifecycle stages

✓ Project management structures

✓ Planning, scope, and resource management

✓ Risk assessment and issue management

✓ Quality control and project reviews

✓ Leadership and teamwork in projects

Social Media and Digital Networking Fundamentals

Purpose 

This short course introduces learners to multilingual, multi-literacy online environments. Learners will explore digital technologies for networking with stakeholders, understanding social media’s impact, and practising proper online etiquette to enhance the organisation’s image.

Key Topics:

✓ Overview of social media and digital platforms

✓ Social media as an effective communication tool

Essential Digital Skills for the Workplace

Purpose 

This short course equips learners with foundational computer skills, including creating documents, spreadsheets, and presentations. Learners will also gain proficiency in email communication, safe internet use, and information security.

Key Topics:

✓ Keyboard functions and basic operations

✓ Word processing: creation, editing, and formatting

✓ Presentation software basics

✓ Spreadsheet application skills (GUI-based)

✓ Email communication: sending, receiving, managing

✓ Effective and secure internet use

✓ ICT safety and security best practices

Professional Etiquette and Protocols

Purpose 

This short course provides insight into national and international protocol requirements, professional etiquette, cultural diversity, and the principles of a polished professional image. Learners will understand how to promote organisational image through appropriate grooming and behaviour.

Key Topics:

✓ International protocol guidelines

✓ Embracing cultural diversity

✓ Effective multicultural communication

✓ Grooming and professional deportment

Project Risk Management

Purpose

This short course covers concepts, techniques, and principles for managing project risks.

Key Topics:

✓ Plan Risk Management

✓ Identify Risks

✓ Qualitative Risk Analysis

✓ Quantitative Risk Analysis

✓ Plan Risk Response

✓ Control Risks