Description
Purpose
This short course develops an understanding of how to supervise service delivery to both internal and external customers.
Topic elements to be covered include
Supervising customer service
Resolving customer queries and complaints
Supervising Customer Service
R1 630,00
Learn how to supervise customer service effectively, manage queries and complaints, and ensure high-quality service delivery for both internal and external customers.
Associated Courses
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Customer Management Strategies
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