Description
Purpose
This short course provides an understanding of contact centre technology and associated systems for efficient process management.
Key Topics:
Types of Technology and Systems
Process Flow and Control
R1 410,00
Explore the technologies and systems that power modern contact centres. This course introduces learners to key tools, process flows, and control mechanisms for efficient customer service operations.
This short course provides an understanding of contact centre technology and associated systems for efficient process management.
Types of Technology and Systems
Process Flow and Control
Only logged in customers who have purchased this product may leave a review.
Reviews
There are no reviews yet.