Contact Centre Technology and Systems

R1 410,00

Explore the technologies and systems that power modern contact centres. This course introduces learners to key tools, process flows, and control mechanisms for efficient customer service operations.

Buy Now

Description

Purpose

This short course provides an understanding of contact centre technology and associated systems for efficient process management.

Key Topics:

Types of Technology and Systems

Process Flow and Control

Reviews

There are no reviews yet.

Only logged in customers who have purchased this product may leave a review.