CATEGORY:
Short Courses
Business Communication Essentials
Course Access: Lifetime
Course Overview
Purpose
This short course develops skills in applying business communication principles through effective written documents and oral presentations. Learners will enhance their ability to manage diverse relationships through positive communication techniques.
Key Topics:
✓ Clear and concise business communication media
✓ Organisational communication strategies
✓ Multicultural communication skills
✓ Oral communication and active listening
✓ Managing conflict and stress
✓ Problem-solving and decision-making
✓ Business letter and report writing